WHAT OUR CLIENTS HAVE TO SAY

Part of LeBaron & Carroll's success over the past 50 years has been the strength of relationships with our clients.  Our passion is discovering our clients needs, providing unparalleled service and care, and helping protect what is important to them. We help them look beyond the present to ensure we are protecting their future.


Client Testimonials

“I would like to express the appreciation I feel towards your gal at the office, Lavonne Norris. She has exemplary turn-around time on any request I make of her and always follows up to make sure we have everything we needed. She is always very pleasant on the phone and more than willing to help in any regard.”

D. Greene


“Sue Hopkins has been a great customer service representative for five years at LeBaron & Carroll. I have been fortunate to work with Sue this entire time and it has been a great pleasure. I have seen Sue go above and beyond the call of duty to service my account. Because of people like Sue, I prodigiously search to continue to build your company.”
H. Boyett


“Ruthie Stolz is a real asset to your company. Fantastic customer service, always a cheerful voice. I cannot say enough good things about her and her willingness (and ability) to make me feel comfortable and make sure my family’s insurance needs are well taken care of.”
B. Howard


“My wife and I went to L&C when we were first married and we have not changed since. They were very helpful. They found us the best rates. We have been very pleased. We use them for all of our insurance needs. They would be our first recommendation. Ask for Sue when you call.”

T. Ballantyne III


“Thanks for the prompt service. I certainly wish everyone I dealt with was as efficient as you.”
Dutch


“Thank you so much for taking care of us. We really appreciate you and the girls ( Janice & Tracey ) You always rank #1.”
Susan


“Ruthie Stolz has been our agent forever. A great asset to your company.”
Neil Barna


“Thanks for all you do to help our business succeed”
R. Heywood


“Thank you! I appreciate your prompt response and cheerful attitude! Have a great day!
L. Saline


“Thank you so much! I appreciate how well you take care of me!"

K. Bowman


“Thank you for the fabulous service!”

Rona


“I think you are doing an awesome job and get me what I need all the time and really appreciate it”

J. Walker


“Thank you for your fast and great service. You are very effective. I added this comment to your Google Account: Patti gave me great service today... I was very impressed”

H. Boyett


“May I say, I have appreciated how easy you have been to work with and how quickly you always filled our requests. Have a Wonderful Day”

M. Howes


“Courtney is exceptional! She is an excellent professional who represents the best of all qualities!”

C. Thomas

“Good work. You and Milo deserve great recognition and honor for not only making us a safer and greater company, but making us a more profitable company. Your services not only strengthen our relationship with our employees, stakeholders and clients; your services also make us take more pride in our work and seek to build your business. You are the epitome of the insurance industry. Keep up the great work”

H. Boyett


“Thanks for this and so quickly!! You rock!!”

M. Westendorf


“As usual, LeBaron & Carroll went above & beyond to meet our needs, and you were so great to help us out so quickly with our umbrella/railroad insurance issue this week. We appreciate you! Blessings”
Michelle & Arvid


“WOW…….You so ROCK!”
C. Higgins


“You’re awesome! Thank you!

S. Harper


"You have always been willing to jump through hoops to help us out and I really appreciate that. That was the one thing that I really missed after we switched to another agency. Besides you and I go way back. We’re buds!"

C. Rowley